Support Center

We're here to help you get the most out of MedTrust. Choose the support option that works best for you.

Live Chat

Get instant help from our support team

24/7 Available

Phone Support

Speak directly with a support specialist

Mon-Fri 8AM-8PM EST

Email Support

Send us a detailed message about your issue

Response within 24 hours

Quick Links

Frequently Asked Questions

Help Documentation

Before You Contact Us

To help us assist you more efficiently, please have the following information ready:

•Your account email address
•Description of the issue you're experiencing
•Steps you've already tried to resolve the issue
•Screenshots or error messages (if applicable)

Emergency Support

For urgent medical emergencies, please contact emergency services immediately.

Emergency: 911

For life-threatening emergencies

Urgent Technical Issues: 1-800-MEDTRUST

For critical system issues affecting patient care

Contact Information

General Support

support@medtrust.com

1-800-MEDTRUST

Technical Support

tech@medtrust.com

1-800-TECH-MED

Billing Support

billing@medtrust.com

1-800-BILLING

Business Hours

Monday - Friday

8:00 AM - 8:00 PM EST